New here to the forum so "hello" to all...
I made an order through the CBG website, and while my guitar shows Awaiting Shipment, I've made several attempts to find out the status of the order through the website, and emailing Cathy herself at the email address she gives on the site.... I would assume someone within the company would have responded but have got nothing back so far....
Is this normal?
CathyBestGuitar/Cathy Zhong Customer Service
CathyBestGuitar/Cathy Zhong Customer Service
As it turns out, Cathy is actually a broker. I’ve gone through this and my recent order I canceled. She is the company. She is a broker. She hires other companies to make the guitars. It is normal if you aren’t posting nice things about her on Facebook and YouTube.
You will likely get your guitar. But unless you’re “important”, you’ll wait and wonder.
You will likely get your guitar. But unless you’re “important”, you’ll wait and wonder.
